• Special Order Manufacturing: At Westmount Canada shoes, we take pride in creating custom-made luxury shoes that are tailored to your specific preferences. As a result, all our shoes are made to order. Please note that once an order has been placed, it cannot be canceled or modified.
  • Size and Fit: We understand the importance of finding the perfect fit for your luxury shoes. To ensure the best possible fit, we encourage you to refer to our comprehensive size guide and seek assistance from our customer service team, who are always available to provide guidance. Please carefully select your size before placing an order, as we are unable to accept returns or exchanges due to size-related issues.
  • Quality Assurance: Each pair of luxury shoes from Westmount Canada undergoes a rigorous quality control process to ensure that they meet our exceptional standards. We guarantee the highest level of craftsmanship and materials. However, if you encounter any manufacturing defects, please contact our customer service team within 14 days of receiving your order, and we will strive to resolve the issue promptly.
  • Hygiene Considerations: Due to hygiene reasons, we do not accept returns or exchanges on any worn or used footwear. We kindly request that you try on your shoes on clean, carpeted surfaces to avoid any potential damage to the soles or upper materials. 
  • Order Accuracy: It is important to review your order details before finalizing your purchase. Once an order is placed, we begin the manufacturing process promptly. We cannot guarantee any changes or modifications to your order once it has been confirmed.
  • Pricing and Payment: The prices displayed on our website are in the currency specified and do not include any applicable taxes, customs duties, or shipping charges. Payment for your luxury shoes must be made in full at the time of placing your order. We accept various secure payment methods, which will be presented to you during the checkout process.
  • Shipping and Delivery: We offer worldwide shipping to bring our luxury shoes to your doorstep. Please note that shipping times may vary depending on your location and any customs procedures. We will provide you with a tracking number once your order has been dispatched. However, please be aware that we are not responsible for any delays or issues that may arise during transit.
  • Custom Fees and Import Taxes: Please be aware that additional custom fees, duties, or taxes may be applicable based on your country's regulations. These charges are the sole responsibility of the customer and are not included in the purchase price or shipping fees.
  • Intellectual Property: All intellectual property rights related to our Westmount Canada luxury shoes, including but not limited to logos, and trademarks, are the exclusive property of Westmount Canada brand. Any unauthorized use or reproduction of our intellectual property is strictly prohibited.
  • Governing Law: These conditions of sale shall be governed by and construed in accordance with the laws of the jurisdiction in which Westmount Canada shoes operates.

By placing an order with Westmount Canada shoes, you acknowledge and agree to abide by the aforementioned conditions of sale. We strive to provide you with an exceptional luxury footwear experience, and our customer service team is always available to address any questions or concerns you may have.